Sqool Papers ("we", "us", "our", or the "Company") operates educational mobile applications and related services (collectively, the "Application").
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our Applications and services.
By using an Application, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain the appropriate consent.
Our Applications are designed to provide educational resources to high school students. We aim to collect only the information reasonably necessary to provide and improve our Applications and communicate with users.
An Application may allow you to enter your name when completing your profile.
Your name may be stored locally on your device and may be used to personalize your experience within the Application.
An Application may allow you to provide your email address when completing your profile.
Your email address may be transmitted to us and used for purposes including:
Sending transactional or service related communications
Responding to enquiries or requests
Providing important information relating to our Applications
Sending marketing communications where we have a lawful basis to do so
Your email address is not used to create a traditional user account. Our Applications do not provide traditional account functionality such as account registration, passwords, or user login, unless specifically stated otherwise within a particular Application.
Certain profile information and Application preferences may be stored locally on your device.
This may include your name and other information required for an Application to remember your preferences or personalize your experience.
Information stored locally on your device generally remains on that device unless you remove the Application, clear its stored data, or otherwise delete the information through functionality provided by the Application or your device.
We may use information we collect for the following purposes:
To provide and operate our Applications
To personalize your experience
To send transactional and service related emails
To respond to support requests and enquiries
To communicate important information about our Applications
To send marketing communications where legally permitted and where the required consent or other lawful basis exists
To maintain and improve our Applications
To protect our Applications against misuse, security threats, or unauthorized activity
To comply with applicable legal and regulatory obligations
Where permitted by applicable law, we may use the email address you provide to send information about our products, services, educational resources, updates, or other relevant offerings.
Where your consent is required for direct electronic marketing, we will obtain that consent in accordance with applicable law.
You may withdraw your consent or opt out of marketing communications at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us using the contact details provided below.
Opting out of marketing communications will not prevent us from sending essential transactional or service related communications where those communications are necessary to provide an Application or respond to your request.
We may use your email address to send communications that are necessary to provide our Applications or respond to your interactions with us.
These communications may include important service announcements, requested information, responses to enquiries, or other non promotional communications relating to your use of our Applications.
We do not sell your personal information.
We may share or transmit personal information where reasonably necessary to operate our Applications, provide requested services, communicate with you, comply with legal obligations, or protect our rights and the security of our Applications.
For example, your email address may be processed by third party service providers that assist us with sending emails or operating services used by our Applications.
Such service providers may process information as necessary to provide their services to us and may be subject to their own privacy policies and legal obligations.
Our Applications may use third party technologies, services, software development tools, APIs, or service providers to operate certain functionality.
Depending on the services used by a particular Application, these third parties may process technical or personal information in accordance with their own privacy policies.
We take reasonable steps to use third party services that provide appropriate privacy and security protections.
Our Applications provide educational resources intended to assist high school students with their studies.
Our Applications may contain links to or references to external educational resources, websites, or services that are not operated by us.
We are not responsible for the privacy practices, content, or policies of third party websites or services. We encourage you to review the privacy policies of third party services before providing them with personal information.
Our Applications may be used by high school students, including individuals under the age of 18.
We do not require users to create traditional user accounts or provide passwords to use our Applications.
Where personal information relating to a child is processed, we will handle that information in accordance with applicable privacy and child protection laws, including applicable requirements under the Protection of Personal Information Act, 2013 (POPIA).
Where the law requires consent from a parent, guardian, or other competent person for the processing of a child's personal information, we will obtain or rely on such consent as required by law.
We do not knowingly request unnecessary personal information from children.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Information stored locally on your device may remain there until you remove the relevant information, clear the Application's data, or uninstall the Application.
Email addresses and other information processed by us may be retained for as long as reasonably necessary to provide services, maintain appropriate records, comply with legal obligations, resolve disputes, or manage legitimate business requirements.
Because our Applications do not use traditional user accounts, there is no account profile stored on our systems that you need to log into or deactivate.
Information stored locally on your device can generally be removed by deleting the relevant profile information, clearing the Application's stored data, or uninstalling the Application.
If you would like us to delete an email address or other personal information that we hold about you, you may contact us using the details provided in the "Contact Us" section below.
We will consider and process deletion requests in accordance with applicable law. Certain information may need to be retained where required by law or where a lawful basis for retention exists.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
Subject to applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of personal information where legally permitted
Object to certain forms of processing
Withdraw consent where processing is based on consent
Object to or opt out of direct marketing communications
Raise a complaint regarding the processing of your personal information
To exercise any applicable rights, please contact us using the contact details provided below.
We may update this Privacy Policy from time to time to reflect changes to our Applications, our data practices, applicable laws, or other operational requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to request deletion of personal information, please contact us:
Company: Sqool Papers
Email: info@sqoolpapers.co.za
Address: 2 Ncondo Place, Ridgeside Drive, Durban, 4319, South Africa
